Learn how Diamond Tow Company collects, uses, protects, and manages personal information when you visit or use our website.
Last Updated: October 5, 2026
Diamond Tow Company respects your privacy and is committed to protecting the information you provide when using our website. This Privacy Policy explains what information we may collect, how we may use it, and the choices available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
Depending on how you interact with our website, we may collect information such as:
Name
Email address
Phone number
Service or towing request details
Vehicle information you voluntarily provide
Pickup or service location
Information submitted through contact forms
Information contained in communications with us
Website usage and technical information
You are not required to provide personal information simply to browse our website. However, certain information may be necessary when you request information or contact us about our services.
We may use information we receive to:
Respond to inquiries and service requests
Provide towing or roadside assistance
Communicate with customers
Schedule or coordinate requested services
Improve our website and services
Maintain website security
Prevent fraud, abuse, or unauthorized activity
Maintain business and service records
Comply with applicable legal requirements
We do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.
Diamond Tow Company does not sell your personal information simply because you contact us through our website.
We may share information when reasonably necessary to operate our business or provide requested services. This may include sharing information with service providers, technology providers, website hosting providers, communication platforms, or other businesses that assist us with website and business operations.
We may also disclose information when required by law, legal process, court order, or governmental request, or when disclosure is reasonably necessary to protect our rights, customers, property, or safety.
Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the website, improve functionality, monitor performance, and maintain security.
Cookies may collect information such as browser type, device information, pages visited, approximate location information, and website interaction data.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
Our website may contain links, maps, forms, embedded content, or other functionality provided by third parties.
Third-party websites and services have their own privacy policies and practices. Diamond Tow Company is not responsible for the privacy practices of websites or services that we do not control.
We take reasonable measures designed to protect information submitted through our website from unauthorized access, misuse, alteration, or disclosure.
However, no website, electronic communication, or internet transmission can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through the internet.
We may retain information for as long as reasonably necessary to provide services, communicate with customers, maintain business records, resolve disputes, comply with legal obligations, and fulfill legitimate business purposes.
Retention periods may vary depending on the type and purpose of the information.
Depending on applicable law, you may have rights concerning your personal information. These may include requesting access to certain information, requesting correction or deletion, or asking questions about how your information is used.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before processing certain requests.
Our website is not intended to knowingly collect personal information from children. We encourage parents and guardians to supervise children’s internet use.
If you believe that a child has provided personal information to us through our website, please contact us so we can review the situation and take appropriate action where required.
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable legal requirements.
When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.
If you have questions about this Privacy Policy or how Diamond Tow Company handles information, please contact us:
Diamond Tow Company
201 2nd St
Oakland, CA 94607
Email: [email protected]
Hours: Daily: 5:00 AM – 8:00 PM
